Website customer chat support

Closed

Hi…

This is for our photo editing website - w o w A p i c .com - where we provide the following services using professional photo editors..

1. Photo editing - Add/remove person, Change background etc.,

2. Photo restoration and colorization - Old photo damage fix, black and white to color transformation

3. Personalized pop art - Pop art from customer photos in different styles - see our website to get an idea.

We need customer support agents who can help/guide customers both for pre and post sales. No real photo editing experience/knowledge is required.

1. Pre Sales - Help customer while placing an order - answer any questions that they may have - we will obviously orient you.

2. Post Sales - Customers checking in on their order status/additional requests on their order.

The work is pretty straightforward for someone in front of their computer the whole day.

We right now do not have live support (though you will see the button on our site) and want to start. At this moment it is difficult to predict the time required, since we don't have any data for it.

So we suggest a 2 week trial period (paid of course) - with a clear understanding on how many chats you would do per day/$ limit per day. Assuming an average chat is for 2.5 minutes, we could cap at 24 chats/1 total hr. per day for 2 weeks.

After 2 weeks - We could review the requirements from then - based on average chat time per request/no of chat requests et

Skills: Data Entry, Excel

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Project ID: #4340804

8 freelancers are bidding on average $360 for this job

mindware97

Great. I am doing exactly same job. Pretty excited to see this one. I have understood your project requirement. I have analyzed your project description and clearly understood your requirements. Please see PMB for deta More

$400 USD in 30 days
(14 Reviews)
4.2
roddydairion

Good Morning, We are call center based in Mauritius. We can provide you with 24hr support for your project. We have experiences staff in customer support, and we can the latest technology to channel your calls via o More

$500 USD in 3 days
(0 Reviews)
0.0
Roscarelli

I feel I am capable of delivering on this project as I feel I can get it done quick and efficiently for you. My English is very good and I believe I can provide a high level of Customer Support in this task. Please ref More

$350 USD in 3 days
(0 Reviews)
0.0
monish12341

HELLO,I have worked as an Sales Representative, and have good typing speed & also have good knowledge of photo editing and i am ready to start ASAP. Thank You

$350 USD in 10 days
(0 Reviews)
0.0
sudu1987

I can start now

$300 USD in 7 days
(0 Reviews)
0.0
parthabdo

I am expert in chat support. I know photo editing also. Please select me.

$280 USD in 14 days
(0 Reviews)
0.0
uyenphuong215

Im front of the computer whole day and i have khnowledge of doing customer support, choose me for the best result :)

$300 USD in 2 days
(0 Reviews)
0.0
gibsongk55

Native English speaker with computer training experience as well. Of course would need to know the hours you want covered.

$300 USD in 14 days
(0 Reviews)
0.0
Morb9

I'm very friendly and good with support, the project seems easy and not too hard.

$400 USD in 14 days
(0 Reviews)
0.0