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Read & Categorize Customer Service Posts

Hello,

We are looking for a talented freelancer to analyse and tag customer service issues from a database of posts on Facebook. This project will require reading 1,000 similar posts and determining the major themes, questions and comments throughout the dataset. This project will be one of many - look at our reviews, we have many longstanding relationships with our freelancers.

This will require a mastery of english and the ability to interpret human conversations to extract common themes. We are also looking for someone who is easily contactable via Skype.

Attached you will find a sample of 50 posts - we have thousands more. The successful freelancer will be whomever can read through these contacts and categorize the posts with the following:

Sentiment: Outline whether the post is positive, negative or neutral

Tags: Please tag the data with up to five tags, examples include: billing, cancellations, hardware, pricing, fees, technical assistance, roaming, apps, etc

Please ask lots of questions!

Thanks.

Skills: Data Entry, Editing, English (US), Proofreading, Virtual Assistant

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About the Employer:
( 56 reviews ) Toronto, Canada

Project ID: #4134250

31 freelancers are bidding on average $151 for this job

sonarkaushik

Sir, I can do the project. Refer PMB. Looking for further discussions in this matter. with thanks and regards

$145 USD in 7 days
(97 Reviews)
6.0
WriteSmart

I am confident I can exceed your expectations. Please see PM for bid details/

$200 USD in 10 days
(55 Reviews)
5.8
vsolcorp

Hello danielrobinson, We are professional & skilled team with experienced in this track. Understood your project requirement. Complete proposal on PM. Please check it out. Regards vSOL CORP.

$150 USD in 4 days
(16 Reviews)
4.9
cowboy14

Read and understood about the project requirements. Sample attached .. Please check your pm for more details about my bid..

$100 USD in 3 days
(24 Reviews)
4.8
sharpresearcher

Ready to start right away. Thanks

$100 USD in 3 days
(7 Reviews)
4.6
easterangel

Additional essential information can be seen at the PMB! I have researched and done tasks like these on government websites in the past. I have 10 years of experience in web research and I am one of the pioneer researc More

$150 USD in 6 days
(11 Reviews)
3.8
try2t

Dear danielrobinson, Thank you for posting, Please see pm, resume and portfolio Warm Regards

$130 USD in 3 days
(2 Reviews)
3.7
keepsucess

Hi, I think I am good to go with this project. I can indeed read through the feedback and provide requested tags and sentiment information.

$100 USD in 7 days
(4 Reviews)
2.8
moustafaa

Dear Sir, I'm an articulate, I'm an experienced article writer. I am very familiar with SEO, and I've written hundreds of articles on various topics. I fully understand the project requirements so i am willing t More

$250 USD in 5 days
(3 Reviews)
2.7
aurora1974

Hi, I'm interested for your job. Please check PM

$150 USD in 10 days
(6 Reviews)
2.6
EWbyTara

Kindly view your PM

$250 USD in 3 days
(1 Review)
2.0
ezmari

I am articulate, with a strong command of the English language. I also have extensive experience with data centers. I am by nature very analytical, and would enjoy working on a project such as this. I am avialab More

$100 USD in 1 day
(2 Reviews)
2.0
jellobeans

I can be your asset.

$150 USD in 5 days
(2 Reviews)
1.6
Sgrassini1

I would like to do this job. More info in PM. Best Regards

$100 USD in 10 days
(1 Review)
1.5
Proofreadmywork

Hi Daniel, I have native English and excellent French and the ability to categorize service issues competently.

$190 USD in 5 days
(1 Review)
1.2
Ihiaustine1982

Hi, I will give you the best job with nice English.

$250 USD in 5 days
(0 Reviews)
0.0
onlineupdatebd

I am experienced with my skills. Please see PMB.

$150 USD in 7 days
(0 Reviews)
0.0
wilmamendonca

I have several years experience as a Business Analyst and can recognise issues as detailed in the sample well enough to categorise them appropriately.

$300 USD in 7 days
(0 Reviews)
0.0
MultiCallCenter

We are a Call Center with a lot of experience and we want to help you with this project, please see our PMB for more details!

$150 USD in 30 days
(0 Reviews)
0.0
minty198

Native English speaker from U.S. with 4 year English degree. I am a new user but excited to get some good reviews under my belt. Please pick me!

$100 USD in 2 days
(0 Reviews)
0.0