We are looking for an experienced person to coordinate our Customer Support and Communications duties.
Our business is a new online social network.
We need a person who can work from home, and provide the following services:
1. Generate databases of business contact details in designated cities
2. Contact potential business leads via email and phone, and follow up contacts to generate sales/registrations
3. Reply to customer enquiries and general customer support issues
4. Make multiple daily updates to social media pages, and promote our website on blog and other discussion boards
The successful bidder will have the following skills:
1. English communication skills must be of a high standard, in both spoken and written English.
2. Experience in customer service related positions and sales
3. High standard of computer skills including use of Microsoft Office suite and Outlook
4. Excellent time management, planning and record keeping skills
Any experience with SEO would also be beneficial.
Our business is in its launch phase, so we are looking for an affordable option to outsource our required work.
The most competitive bids will be considered.
26 freelancers are bidding on average $5/hour for this job
I am available to start work and a very good English communicator. Reliable and results-oriented. 10 years in the call center industry specializing in telesales and customer service fields.
Having an MBA-MIS degree with 5+ years of experience in client services and vast knowledge about relevant computer and media skills, I believe I can do the job for you.
As I have got around 7 years of experience of managing customers, I think I can do well for this job. Have passion to work for Customer's Satisfaction and feel pleasure when customer Satisfaction is achieved.