- At least 18 years old.
- Solid support and sales closing skills.
- Excellent verbal presentation and communication techniques in clear English language with no accent.
- Computer experienced and internet-savvy.
- Excellent customer assistance and problem solving skills.
You will be responsible for answering questions related to the company's cloud service. The work will consist of both handling 1st line support questions and closing sales. For 2nd and 3rd line support questions the staff at the head office will step in.
Customer contacts will take place through different channels: email, webchat and phone/Skype.
Basically, you will help existing customers with their questions and follow up leads who have contacted the company to close the sale.
20 freelancers are bidding on average $6/hour for this job
I have great English knowledge, a lot of computer experience, I'm great in sales (I also run my own webshop - as a seller on Amazon) and have a fast internet connection - which is obviously required for this job,
I have worked in a virtual call center setting and can provide superior customer service. I have wonderful clerical and telephone skills as well as the equipment necessary to complete the job.
I have my degree in English. I also have much experience in call centers, and customer service. It is my background. I would love to be of your assistance! Blessings!