- At least 18 years old.
- Solid support and sales closing skills.
- Excellent verbal presentation and communication techniques in clear English language with no accent.
- Computer experienced and internet-savvy.
- Excellent customer assistance and problem solving skills.
You will be responsible for answering questions related to the company's cloud service. The work will consist of both handling 1st line support questions and closing sales. For 2nd and 3rd line support questions the staff at the head office will step in.
Customer contacts will take place through different channels: email, webchat and phone/Skype.
Basically, you will help existing customers with their questions and follow up leads who have contacted the company to close the sale.
9 freelancers are bidding on average $5/hour for this job
I can do that job. i know how to deal with customers and how to face with difficult situations. My English level is Proficient and have uninterrupted internet connection.
Having experience of 3 years of hard core sales and marketing for US/Canada, UK, Australia. for both inbound and outbound centers, technical/non-technical processes. Strong persuasive skills with the zeal for closing.