In Progress

Test Our Remote Tech Support

We need you to help us test our remote tech support agents. Our agents get calls from people with all type of tech support issues (viruses, driver problems, system upgrades, network setup, and more). We want you to do a short call into our call center and pretend to be a potential customer with a problem. Come up with a real or potential problem on your computer, call our 800 number, let the agent remote connect and diagnose your PC. Go through the sales process and express an interest to purchase. Go all the way to the transaction page with the agent and then end the call before entering your personal data.

Afterwards, send us a short report/review of the call and agent's name. Most importantly, send us the URL of any websites the agent told you to visit during the sales/signup process.

Skills: Data Entry, Testing / QA, Usability Testing

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About the Employer:
( 2 reviews ) New York, United States

Project ID: #5016299

Awarded to:

timothygraue

I got a problem with my PC at moment so this be a good role play for them. I can do exactly as you said.

$13 USD in 1 day
(15 Reviews)
4.4

2 freelancers are bidding on average $19 for this job

FastResponder

I am willing to take participate in this Remote Tech Support Testing and will Provide a details report on the Call with the Tech support. Report will have the Communication Skill, Technical Skill and the Behavioral More

$25 USD in 1 day
(0 Reviews)
0.0