kpi contact centre performance and analysis
$30-250 USD
Paid on delivery
i have 250 agents in small contact center i need
kpi performance and analysis report with charts , top agents, and weakness
Project ID: #4834208
About the project
17 freelancers are bidding on average $115 for this job
We are a big set up company with excellent skilled operator who have a lot of experience in this segment, lets talk in pm and see the sample, we already have some list
Hi, I am expert in this kind of work and already completed more than 200 projects. Please look at my feedback to see more about me and my work. tks.
Hi, I have done tons of similar jobs for SMEs, and will be good solution provider for you. Thanks & Regards, Raj
I am right person for the job.. very reliable and listens. awaiting your approval.. please refer to my PM.
I have read your bid and seems to me very interesting because I'm a contact-center supervisor from Portugal working for Barclays Bank, PLC and I have to analyse many KPI's as Average Handling Time, Sales Rate, Quality More
Hi. I am interested in doing this job. Have high level of experience in preparing business reports for corporate clients in Insurance Industry. So shall take it up with ease.
Hello, I have experience in making such KPI related reports using excel dashboards. Please check PM for bid details. Thanks.
I am very proficient in Microsoft office Suite, MIS, KPI, SLA, Stack ranking and performance analysis. I have handled such tasks earlier very frequently. i would like to work on this project.