MS Access Database modifications

I have created a Customer Service database using MS Access that will be used when customers call in to comment and/or report tech and non tech product issues. This db will be mainly used to track product issues that may or may not result in a CAPAs. We are required to monitor and log all such inquiries. Ideally it would be great to monitor all customer related issues here, including each call, but this is good start.

Basically when a new issue arises our Customer Relations rep will open this db and see the Main Menu. From there they should be able to:

Create new or edit and existing Customer Record

Create/edit a Post Sales Customer Feedback Report record

Generate a CAPA Report showing all open and closed CAPA issues

Generate a Customer Report showing all PSCF Reports/CAPAs for that customer.

It should also have the function of printing individual Post Sales Customer Feedback Report records/reports (duplex printing). The format of the PSCFR must be as is.

Functionality wise… on the Post Sales Customer Feedback Report… when any one of the fields labeled Customer ID, Customer Name, or Company are entered it should pull up the other general fields automatically… (i.e. if Customer Name is entered… data for Company, Customer ID, Telephone and Email should all pull up automatically from the Customers table).

Assistance is needed to finalize the db with the above functions/relationships.

Skills: Data Processing, Microsoft Access, Technical Support

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( 0 reviews ) United States

Project ID: #5197092

11 freelancers are bidding on average $182 for this job


Hi, I am a MS Access expert and there's no doubt I can build the MS Access program that you wanted. I have done a lot MS Access projects as you can see it on my profile. I can definitely help you with your requ More

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$222 USD in 3 days
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HI, Access and Excel VBA expert here, I offer you user forms with auto filling, dropdown and pop up calendar for date fields in the application I can offer you with a very dynamic application for you requirements with More

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I am offering my services against your esteemed work. Great quality work will be provided to you in order to create and make long term relations on the basis of commitment, your problem solution and satisfaction.

$262 USD in 5 days
(13 Reviews)

Hi - I can help. I've been an Access Developer since 1998, and have experience doing exactly this sort of stuff. I'd be interested to get a copy of the system as it stands now, with a list of the issues you'd like to More

$210 USD in 7 days
(11 Reviews)

Sir, I am well versed in this kind of jobs and can do your project as per requirement. Refer my online work portfolio at [url removed, login to view] Looking for further discussions in this matter. with than More

$194 USD in 7 days
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Hi, My employers has rated my work for Access with 5 stars rating. I think that I will do a good work for you also. Do you want same quality for your project? I guarantee that the job will satisface all your requi More

$200 USD in 3 days
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Hi, I'm very interested helping you on your Access database modifications, I have more then 7 years of experience in SQL and database administration, modeling, and manipulating, please do not hesitate to check my portf More

$242 USD in 7 days
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Hi I'd love to get your project done for you. It looks quite straight forward and I'm ready to start today. I work as an AddOn developer for Microsoft Office products and have had lots of experience working with Ac More

$80 USD in 3 days
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Hi, I have experience working with Access databases and Visual Basic for 15 years. Why not make a program that reads from and writes to the database? I can write that very quickly. Regards, Ghajar

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