Cancelled

Virtual Assistant / CSR / Bilingual - Spanish & English

I am searching for a bilingual VA to help with small office tasks but whose main responsibility will be to answer calls from potential new customers, answer questions and sign them up for energy services, also follow up with customers who have signed up but failed to pay deposit or complete the required verification call. All existing customers are simply referred to our parent company customer service number.

We are averaging 200-300 calls per month which on average last 15 mins. I need you to be available to take calls M-F 9 am - 6 pm CST. Our busiest hours are from 11-2 and 4-6, busiest days are Thursdays & Fridays and the busiest weeks are the first and last week of each month. I can help with the phone occasionally if you have a doctors appointment or need a day off and let me know in advance.

Must be fluent in English & Spanish with little or no accent, have very reliable computer, internet & phone services, excellent computer skills, be available to take calls M-F 9 am - 6 pm CST, have good customer service skills and attitude. I will train you on our services and help with any complicated customers etc...

I am estimating an average of 80 hours per month and would hire on a monthly basis, although I am looking for someone to work with long term. My budget is $500 and I will pay bonuses based on # of new customers signed up each week.

Skills: Customer Support, Data Processing, Phone Support, Sales, Virtual Assistant

See more: assistant, virtual customer assistant, virtual assistant VA, virtual assistant no phone call, virtual assistant customer service questions, virtual assistant call, virtual assistant 300 a month, very good computer skills, va virtual assistant, va new hire, to hire in spanish, the doctors company, spanish we are, services virtual assistant, searching for virtual assistant, office assistant services, office assistant hire, need to hire a va, need an office assistant, my virtual office assistant, looking for office assistant, i am from in spanish, hire spanish, hire phone sales, hire for attitude

About the Employer:
( 0 reviews ) United States

Project ID: #4198006

2 freelancers are bidding on average $500 for this job

renatamoreno

Hello, Spanish and English speaker at your service. Please check PM for details.

$500 USD in 30 days
(0 Reviews)
0.0
armandoortega

Hi, I am a spanish and english speaker. I have experience providing online customer support and I am very interested in your project. Please contact me for more details. Thank you and regards, Armando Ortega

$500 USD in 30 days
(0 Reviews)
0.0