Customer Satisfaction Surveys

Closed Posted 6 years ago Paid on delivery
Closed

We are looking for well-educated professionals to call our client’s customers to inquire about their level of satisfaction in their relationship with our client. As a business researcher, you will be conducting short satisfaction surveys, often with decision makers who make large purchases from our client. This position is not a telemarketing job; you are not selling anything. However, you do represent the client and us; therefore our professional standards of conduct are high. With each respondent, you will strive to establish a short, but trusting and meaningful phone dialogue in order to obtain his/her feedback and specific suggestions for service improvements. You will record the conversation using software we provide and transcribe all meaningful comments. You will need to be productive, of course, but quality is the essential consideration.

Customer Service English (UK) Translator German Translator Telephone Handling

Project ID: #14753673

About the project

20 proposals Remote project Active 6 years ago

20 freelancers are bidding on average €14/hour for this job

optimuzz

Greetings. I am Riyad from Bangladesh. I have over 4 years of telemarketing experience working in B2B and B2C projects from US, UK, Canada and Australia. I am fully dedicated, hard working and goal oriented person. In More

€12 EUR / hour
(5 Reviews)
5.0
sydneyjovita

Hi, Good day! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses and individuals. I'd be more than happy to p More

€15 EUR / hour
(4 Reviews)
4.7
tanzilachowdhury

Hello, My name is Tanzila. I am good in Telemarketing: *Sales *B2B calling *Appointment Setting *Cold Calls I also have accurate, fast keying skills and sound knowledge of computer applications. Proven abil More

€12 EUR / hour
(13 Reviews)
4.9
rodrirosa123

My name is Pablo Rosales, Founder/Owner of Call Center Tele4u. We will help you in any Telemarketing, Web Search or any other Virtual Assistant job guaranteeing positive results for your company.

€20 EUR / hour
(4 Reviews)
4.1
hebathomas

Dear potential Client I understand that you are looking for persons with high phone etiquette for your campaign to speak with high profile clients.I have been working in the Telemarketing and Customer Service area fo More

€16 EUR / hour
(2 Reviews)
3.2
preetparakh

Hello, Hope you are doing good!! I found your "Customer Satisfaction Surveys" job post and I' m very much interested in your project. I would love to do your project as l always believe in taking genuine feedba More

€16 EUR / hour
(1 Review)
2.9
kfalkowska

I have the proper experience. I have worked on a First Line Fix for almost 3 years. I am communicative, polite and calm. Please feel free to ask me anything.

€13 EUR / hour
(1 Review)
2.2
trehangaurav

I am a contact center professional and have worked for more than 15+ years for U.S and U.K. clients. My last position working was of Operations Manager for a U.K client wherein Net Promoter Score was the key metric. I More

€12 EUR / hour
(1 Review)
1.4
renote

Hi there! London based freelancer here, and available immediately :) I'm online throughout the majority of today so will be happy to chat in more detail. Renoteâ„¢ Remote Freelancer

€18 EUR / hour
(0 Reviews)
0.0
ojojamesolaoluwa

Hello employer, Your project is an interesting one and I would like to make a bid for it. As part of the experience, I have grown in different areas of responsibilities I have handled both paid and volunteer. I h More

€13 EUR / hour
(0 Reviews)
0.0
annavahradian

Hi. I have normal verbal English skills, and could do the job, if a training provided. I need more info for the service you have provided, need also the questions lists to be asked to the customers, and also the cus More

€13 EUR / hour
(0 Reviews)
0.0
ovship

Based in New York Master's in Management & Accounting Professional, reliable, remarkable work ethics, organized Strong customer service, communication, interpersonal and time management skills Over 7 years' experie More

€15 EUR / hour
(0 Reviews)
0.0
VOTIKO

we can help you with best customer support service and our agents has good etiquette on call and use some good dialogues to make customers happy. we are very professional on call. Votiko is professional telemarketin More

€15 EUR / hour
(0 Reviews)
4.2
shakerhany

Hello, I've checked and read the project instructions careful, and I can confirm that I am ready to start working on it, I've more than 9 Years of experience working in a multinational call centers, the last one was Vo More

€13 EUR / hour
(0 Reviews)
0.0
Hathu102

I have working experience of 2.5 year as a Sales Admin Manger (leading a team of 13 people with Sale amount reached 56 Million USD in 2016) in iMarket - a B2B Korean Company in Vietnam which supply MRO items for big Ko More

€13 EUR / hour
(0 Reviews)
0.0