Remote Customer Service for online retail stores

In Progress Posted 6 years ago Paid on delivery
In Progress Paid on delivery

We are looking for someone to remotely help us handle customer service. This would involve actively helping customers through live chat as they try to complete their orders or contacting them using our online text service if they have failed an order to try and help them make payment. We require this work to be done Monday to Friday 7pm -11.30pm and then 9am until 11pm on Saturday & Sunday. There will be minimal work actually done, we anticipate there will only be around 5 hours work per week in total so this job is best for someone who is going to be at a computer between these times, you can tell us if you would prefer to do one job or another i.e. can do weeknights but not weekend. Payment will be only for the hours worked when answering live chat messages or helping customers finalise payment, which as we said previously may only be 5 hours per week, we will also offer a bonus for every order you manage to help save. For more quesitons please ask.

Customer Service Customer Support English (UK) Translator

Project ID: #14037779

About the project

34 proposals Remote project Active 6 years ago

34 freelancers are bidding on average $23 for this job

jkaranm

Hi Future Employer! My business is to make yours effective and efficient. I have a sound understanding of my Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry More

$55 USD in 7 days
(16 Reviews)
7.5
itsmugunthan

How Much will you pay me for a day??????????********************************************************************

$25 USD in 1 day
(29 Reviews)
5.0
bhosale21sachin

Hello, My name is Sachin and I'm full time virtual assistant with 4 years of experience in Customer service, web research and social media management. I also did a lot of admin work like email and calendar manag More

$20 USD in 1 day
(3 Reviews)
3.4
makapel

hi!!!!! I'm native spanish speaker with fluency in written and spoken english. I manage live chat and online help, if needed. I have experience in customer support because i worked for more than 20 years in a shop at a More

$25 USD in 1 day
(1 Review)
1.4
brainybites

Hi!, I'm Sajid and I'm very mus ch interested in doing this VA job for you. I can work at any time you need me to. Please inbox me the details. I hope to hear from you.

$10 USD in 1 day
(0 Reviews)
0.0
swapneelk007

Respected Employer, My name is Swapnil Kavadi and I am from India; and I am very much interested and desperate to work on this project. I draft this proposal with respect to the above job posted by you. Experience More

$15 USD in 5 days
(0 Reviews)
0.0
dallasanneisha

Good Day, I would be happy to work for you on this project. I have been in the field of customer service for over 16 years and believe strongly in pleasing and retaining every customer. It has been proven to me time More

$15 USD in 1 day
(0 Reviews)
0.0
Shawnal28

I am currently a fulltime homemaker looking to make a little extra income on the side. Previously though, i have always worked in industries where excellent customer service skills are a must, ie I was a bartender for More

$25 USD in 1 day
(0 Reviews)
0.0
Blogger10

Hello, My partner and I are both freelance workers from the UK and have experience as virtual assistants and in customer service. We are both educated to degree standard and would like to help you with your project. More

$20 USD in 1 day
(0 Reviews)
0.0
KyleTypeServices

Providing quality customer service to current or future customers is a great way to grow a company. With over eight years of customer service, an associates degree in Computer Information Technology, and a desire to le More

$20 USD in 7 days
(0 Reviews)
0.0
nsingh2811

I have good experience in photoshop,data entry, web research, Google documents and MS Office. My typing speed is more than 50 words per minute. I believe my skills would be ideal for your project. I can complete this More

$10 USD in 1 day
(0 Reviews)
0.0
carpenterjade

A proposal has not yet been provided

$25 USD in 5 days
(0 Reviews)
0.0
irmanemeth

A proposal has not yet been provided

$25 USD in 1 day
(0 Reviews)
0.0
andreeipopa

Hey! I've worked with Steve Madden for 1 year. I was in charge of their customer service. Phone calls, chats and emails. This is what I do best. I work from home, so I'll be a really good choice in being at the compute More

$25 USD in 99 days
(1 Review)
0.1
LinguisticaLtd

Dear Sir, We are aware of the importance of customer service for your company. Our team of experts is here to communicate with customer as a agent of your company. Our team has experts in a variety of fields like cus More

$10 USD in 1 day
(0 Reviews)
0.0
naylalaco

Dear Mr/Mss, My name is Nayla, I am working as Human Resources Manager at an IT company. I manage all the staff, solving their problems, and giving support to the directory. I I love to learn about another business More

$25 USD in 1 day
(0 Reviews)
0.0
Jpow87

A proposal has not yet been provided

$15 USD in 2 days
(0 Reviews)
0.0
rubengis

A proposal has not yet been provided

$17 USD in 1 day
(0 Reviews)
0.0
candrusstewart

A proposal has not yet been provided

$10 USD in 5 days
(0 Reviews)
0.0
dineshkumaramu

A proposal has not yet been provided

$24 USD in 1 day
(0 Reviews)
0.0