Customer Service Rep Needed - Real Estate Agent
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We are in need of a Virtual Assistant to support our growing team of real estate agents. You will be a "client care manager" on our team, providing support to our clients and helping to organize our transactions.
Your duties will include:
- using transaction paperwork to create trade record sheets
- tracking and oversee the transactions to ensure that all information is complete, and all parties are informed
- communicate with clients to ensure their continues satisfaction
- managing the closing timelines from time of offer to the transition of home ownership to the new owner
- find, fix, and overcome any issues with the transactions
Your english needs to be superb; any sign of a strong accent is a problem to this position. You WILL be talking to our clients on the phone; so your English is an important part of the job. Not only spoken, but written. You need to have proper punctuation and grammar.
You need to have the ability to work independently, without much supervision. We don't want to "babysit" the person we hire. You also have to be a motivated self-starter; if there's something that can improve our systems we want you to find it, research it, and make suggestions to us. Bring value to the team, not just labour.
Individuals ONLY. No call centres or groups. We want a person, not a company.
Please submit the following with your application. any omissions means that your application will not be considered.
2. Sample of written english in PDF format.
3. A sample of your oral english.
4. Details on any experience you have in real estate. (Not completely necessary though!)
5. Your expected HOURLY rate of pay.
Thank you, and good luck.
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