Microsoft Access / WEB Based Basic CATI System

We run a very small call center, 1 supervisor, 2 call agents.

At the moment we extract lists of customers to be called from our management system and paste those into excel.

We then call and enter respective data back into excel.

This is then compiled at the end of each day, week month in excel which is a simple but tediously slow process.

I am looking for the following:

Ability to "import" the respective lists of customers into the database daily (supervisor)

Ability for each call agent to simply log into a very simple interface in which they are "served calls", read a script and input data.

The "serving" will be system determined and will most likely revolve around age of customer

Thereafter the supervisor should be able to at a click of a button run required periodic reporting (month to date etc).

That would be it in a nutshell but obviously more specification and detail can be provided.

Skills: Excel, Microsoft Access

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About the Employer:
( 0 reviews ) Forest Hills, South Africa

Project ID: #5047951

13 freelancers are bidding on average R1318 for this job


Hi, I'm an expert MS-Access, VBA, SQL and database developer, and can make an Access database to import your Excel lists, and program the forms to to the processing and display the data as per your requirements. I More

R1750 ZAR in 5 days
(13 Reviews)

Hello, Having more than 12 years of experience in development.Ready to start immediately.Please share more details. Thanks Chetnaa Desai

R1666 ZAR in 3 days
(15 Reviews)

Dear Sir, I am Professional Software Developer, I am Linux Advanced Developer, I am Database Developer and designer. I can Handle your job and do everything extremely Grate. Regards,

R1031 ZAR in 21 days
(4 Reviews)

Hello! I have over 20 years of programming experience with eight years of MS Access. See my portfolio for samples of my work. I can supply others and references if you like. I have made numerous Access projects a More

R1111 ZAR in 5 days
(6 Reviews)

Hi my Dear, i am a statistician engineer working as a database manager and data analyst there is about 4 years.

R1052 ZAR in 3 days
(2 Reviews)

we can do this. The proposal is preliminary. The final period and sum will be calculated after discussion and building the full feature list. 1. We have big experience in MS Access, Visual Basic, VBA, Excel, Word, More

R2500 ZAR in 7 days
(1 Review)

Hi, I can do what you need. I have 12+ years of Excel and Access experience. I'll glad to help you with the project and can start immediately.

R900 ZAR in 3 days
(4 Reviews)

I have over 10 years experience in MS-Access & ready to start working. My services are fast & reliable and you can trust me to do your project.

R1750 ZAR in 3 days
(1 Review)

Hi.. I have gone through your requirement in the project, and able to understand that most of the task is being handled manually and repeated work of copy/paste is there currently. It is good to automate the project More

R1111 ZAR in 7 days
(1 Review)

Hey! Since I'm new to the site I will do it for a really low price. I can guarantee you will be happy with my job. Looking forward to hearing from you soon. Kind regards.

R1055 ZAR in 3 days
(0 Reviews)

Dear sir, I am datta looking for data entry work. i am working as data entry project last 2 year.i have good skill of data entry Web Research,MS office,Web Scraping, data processing document scanning, converting. I More

R555 ZAR in 3 days
(0 Reviews)

Would be happy to start as soon as possible. I have worked before in a call center and sorted data base as i was a manager. Will be happy to negociate the best price that will suit you. Thank you Best regards More

R1088 ZAR in 3 days
(0 Reviews)

I am planning to develop a web based solution using C# and SQL Server. Which give you a lot of features and more customizability as well. I may takes a few days more as features increases. Please call me for more detai More

R1650 ZAR in 10 days
(0 Reviews)

I will bring over 19 years of experience developing Ms Access and Excel integrated solutions to bear on your project. I am available and ready to begin immediately.

R1666 ZAR in 15 days
(0 Reviews)