We are looking for a freelance or a company that could assist users remotely when they have problems.
The problems are basic IT such as:
* Problem with an application (standard application like internet explorer, adobe, flash, antivirus,..) or custom application
* Antivirus issue
* Other kind of issue
* Windows XP/Vista/7/8 issues
The customers are French speakers so I need ONLY freelancers that speak French - don't bind if you are not fluent in French.
We have to see how it can be organized (the customer created a ticket and you call them back, or they call you directly). It would be for regular calls.