Our client using Prestashop based website. Now to enable to enter phone orders require UI to capture customer data, enter order and take payment.
Same database will be in use as online. However at back end order entry has to be quick and without changing screens.
A product information screen is required to enable answer any question about product.
Editing an order, coupon discount etc are all standard feature of prestashop.
THE UI must be intelligent and faster operation required to cope up with busy hours
GUI description and data flow may be required for complex design
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