Create 3 Videos for our ecommerce website customer service

  • Status Closed
  • Budget $250 - $750 USD
  • Total Bids 31

Project Description

I would like three videos made all using the same matching format/graphics.

we can have music overlay and all the info in short text information. You would be able to put all these videos together with a combined theme across the 3 videos.

I would like a brief demo of the type of theme you would be making them with but the example in video 1 we like and feel is a good base to start from.

Video 1. Track Your parcel in real time from your phone

We use DPD for delivery and would like our own video based on the video below. We need to potray the information that is shown in the video but brand it with our company logo and name.

[url removed, login to view]

Video 2 - Free Delivery And Free Returns

Our unique selling points are that we provide free delivery and free returns backed with a 2 year warranty. We would like a video that expresses this

General idea would be

customer ordered product online on an ipad at our website

Quick animation feature of the order process -> parcel being picked in our warehouse - loaded onto van - delivered 1030am next day - Parcel Delivered (box with our logo being handed to customer)

Customer bought same item in different colours (animate or display our products)

They decide on which colour they prefer

They can return the unwanted item free of charge - they just need to box it and email us the details and we will arrange collection

Parcel returned to us and refund made

The item the customer is happy with item the have bought and taps 2 year warranty to emphasise the cover we offer

Video 3 - Why our prices are so good.

If you go to [url removed, login to view] and on the homepage there is click button called "how [url removed, login to view] works"

Basically it is a collection of pictures explaining how they cut out the middle man to pass the savings to the customer.

We would like this same story theme to be used to tell our story of how we save the customer money and emphasis our quality and service as well (ie fast free shipping & returns and 2 year warranty)

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