I am looking to hire one or two web developers to help us support our customer base.
As our customers submit support tickets, we'll assign them to you and provide the login information you'll need to access their site and resolve the issues.
All the websites are hosted in our propriety CMS system. You'll need a windows computer to use our CMS software.
You'll need to resolve tickets within 1-business day. If an issue needs more than 1-day to resolve you'll be asked to give a time estimate.
You'll be working in our helpdesk system and will receive an email and/or txt notification when a ticket has been assigned to you.
Customer satisfaction is our #1 priority! We will award bonuses for good work, fast work, and going above and beyond the call of duty.
We'll start you off with one or two of our clients as a test, if you do well we'll assign more tickets to you.
If you have any questions just ask,
90 freelancers are bidding on average $32/hour for this job
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