I am looking to create a customer support script for my ecommerce business. It must be simple for my customers to follow and easy for me to manage.
1.) Customers go to site and click on a link to "track their purchases"
2.) They type in their purchase order number
3.) Displays info:
4.) Tracking #
This should be simple to create, the admin panel should be very simple with two features: manual entry or bulk upload.