Identify and report client side issues in a flash game

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Project Description

We've made a port of our game on Flash using Unity3d.

The game runs properly most of the time, but we're running into a few last spurious issues (mostly crashes) that we have a hard time to investigate.

Symptoms: the main issue to fix today manifests itself by a crash of the game (results in black screen, ERROR=null).

Most people don't have the problem. Users aren't technicaly savvy enough to help us. Switching browser often solves issues, although the problem appears on different browsers for different people. Investigating the crash requires to use the Flash content debugger, to obtain a proper stacktrace, but most often the issue disappears when configuring the flash content debugger.

There are probably multiple causes for the issues.

What we need:

* reproducing the problems and send us stack traces ([url removed, login to view])

* test the game and reproduce other issues

Interested in the task ? Tell us how you would troubleshoot the issue and contact us.

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