Java Developer with IVR Experience
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We are looking for a Java Developer with IVR experience for a 6+ Month project with our client located in Chicago, IL.
Minimum 5 years of solid software programming experience in developing web applications in a J2EE environment using IBM Rational Application Developer IDE. More specifically, VXML, service-oriented architecture, object-oriented design, XSLT, Java and J2EE experience are all a plus.
Excellent knowledge using the Spring framework for web applications and CVS
Good knowledge on Struts, MVC, HTML , JSP, Open source Java frameworks and technologies, such as Apache Common utility, Ant build file, Junit testing
Should have good experience in Database SQL query, JDBC programming, Basic Design Patterns and software development methodology.
Knowledge in IVR applications using VoiceXML (VXML).
Experience working with Web Services using XML.
Healthcare industry experience.
· Participate in the detailed design, construction, implementation, and support of an enterprise IVR (Interactive Voice Response) application.
· Write new programs of moderate to high complexity, working with complex applications systems designs and specifications while utilizing standard procedures and techniques.
· Formulate concepts and develops solutions of application programs for the full life cycle (design, code, test, implement) of projects.
Design, create and implement effective, natural language call flows with a high degree of usability.
Analyze and define system requirements for IVR applications to meet business requirements.
Prepare and maintain complete programming specifications, functional design, and technical design documents.
Analyze, code, test, and debug the application
Support testing, debugging and resolution of issues.
Participate in and assist with user focus groups, tuning, usability testing, refactoring, optimizing callflows.
Perform troubleshooting and analysis to assess root cause of application issues.
Make recommendations to improve operating efficiency and functionality of voice user interface.
Provide regular status reports.
Adhere to all policies and procedures concerning all confidential information including but not limited to internal use and restricted information, including Protected Health Information (PHI
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