Looking an Outbound Call Center

This project received 6 bids from talented freelancers with an average bid price of $1267 USD.

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Project Budget
$750 - $1500 USD
Total Bids
Project Description

To The Outbound Call Center,

Our business is expanding and we would like to discuss working with you to increase our leads. The Merchant Solutions, (TMS), is an American company selling merchant credit card processing services to American businesses. TMS has an outbound call center in Bacolod City, called Merchant Service Center, (MSC). MSC has been in business locally four years.

MSC calls outbound to retail businesses in the US on a business-to-business call. The purpose of each call is to contact small independent businesses such as grocery, furniture, tire, computer, and other stores to ask if the store owner would like to save money on the fees they are currently paying for their credit card, (swiper), machine.

We are growing so fast. We would like to continue our expansion by working with a few agents at your call center. It would work like this:

Your agents would do the same thing our agents do. Your agent will call from our list or your list, (your choice). Sample script will be given. Your agent will speak to business owners who currently have a credit card machine in their business. The agent will ask if they are interested in lower fees. If so, then the agent will have the merchant fax in their statement. To get the faxed statement sometimes only takes one phone call, but more often requires multiple follow up calls. We will provide you with a toll-free American fax number. This fax number will be connected to your email address and our email address. Each time a fax is sent in, the pages will appear in less than five minutes at both our emails at the same time, (up to five emails addresses can be used.) For each faxed statement that we receive, you will be paid according to the attached payout. Once we have the statement, our sales force will contact the merchant. You are not responsible for any future results or sales on that statement. Once we receive the complete pages of the statement, (normally 1-8 pages), then you are paid and it is finished.

We will pay you once a week, on Monday, for the previous weeks statements that arrived Monday - Friday. We will pay you direct deposit to your local Philippine bank, Paypal, or any other means that we both agree on. This agreement will be between you and our local Bacolod office, so there will be no payment issues. You will be paid on time, every time - never late, never short.

I will follow up with you soon. Thank you for your consideration.

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