Elastix Call Center Module Customization

Closed

We would like to have the Elastix Call Center Customization as follows :

1. Support for automatic preview dialing (copy phone number, dial button).

- The possibility to realize manual outgoing calls for the login agents that could be by preview dialing/ web dialing

(or copy and paste the calling number to as softphone).

2. View on the team leader (TL) monitor :

- Team Leader of each group of agent can monitor online status, number of login agent,

- Number of agent ready to answer call, number of speaking agents, the number of calls waiting in queue, abandoned calls.

3. All calls (incoming + outgoing) will be recorded.

- Searching by date and time, contract number, agent identification, incoming line, client's telephone number.

- Begining, end and duration of each call will be displayed.

4. Dashboards (screen) :

- Shows the online status of calls by various groups / lines

- Basic statistics, such as no. of ready agents, no. of calls in the queue, max. waiting time in the queue, etc.

We would grateful to receive your quotation ASAP.

Thank you.

Best regards,

Ismed Sitepu

Skills: Asterisk PBX, Linux, MySQL

See more: elastix call center preview, call center telephone, call center statistics, call center quotation, call center number, call center calls, agent module, online phone calling, elastix, client support agent, Client For Call Center, call center, call center agent, elastix view, button dial phone, asterisk agents, call center module elastix, linux login screen, elastix phone lines, asterisk monitor call, elastix call center module calls, asterisk outgoing, answer phone call, asterisk online, online call

Project ID: #4021926

8 freelancers are bidding on average $1183 for this job

xuniltech

I have vast experience on Elastix and Call Center module. I am php programmer and i have customised elastix/asterisk panels in the past. Lets finish this project.

$750 USD in 14 days
(28 Reviews)
5.3
shabdullah88

Dear sir After reading your project details,we are interested in this project and would like to bid on this project. we take care of our every client personally and has always long term relationship.we will do as many More

$720 USD in 10 days
(2 Reviews)
3.2
webphpguru

we carefully read your requirements can be done in time smoothly with full satisfaction please see our portfolio in pmb

$630 USD in 12 days
(7 Reviews)
2.8
s4asoft

Hello, We read the details , ready to start.

$740 USD in 16 days
(2 Reviews)
1.8
Asfer

Hello, I am interested to work on this project so that please let me know when we can start working. Regards Asfer

$2000 USD in 20 days
(4 Reviews)
0.2
gadgeon

Hello, Gadgeon Smart Systems is an embedded system services company set up by a team of highly-experienced technology professionals. Gadgeon offers Product Engineering Services covering (a) Board Support Package More

$620 USD in 10 days
(0 Reviews)
0.0
C492cjNYQ

We are freelance software developers. If you contact me I can give a quote for your project and we can discuss the details. <b><i>Removed by Admin</i></b>

$500 USD in 1 day
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0.0
avissol

*******7+ years of experience ******* Already done. Kindly, check the PMB. Regards, Karan

$3500 USD in 40 days
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0.0