Hi,
I am Cherry from the Philippines and I am interested in helping you out in expanding your business. I have a degree in Bachelor of Science in Electronics and Communications Engineering and is a licensed Electronics Engineer.
I am currently working in one of the Philippines' largest contact center for almost 4 years now. I was hired as a technical support representative and took inbound calls for 9 months, afterwich I was promoted as a Subject Matter Expert. We provide inbound support for a world know antivirus program. Included in our scope of support is download, installation and troubleshooting customer's computer. As a consultant, I see to it that I meet with my daily, weekly and monthly targets. Since our account handles customer service, we also provide follow up calls for our customers.
I have 6 months experience in telemarketing/cold calling and we sold website rentals for customers in the UK region. I am also trained in using CRM and salesforce since these are the tool we use to document our calls and at the same time use our tools and customer database. I have knowledge in using LogMeIn Rescue and have almost four years with using it.
I am new to Freelancer and I am still learning my way through this type of business however if given a chance I will make sure that I am worth every penny that you pay me. I am goal-oriented and I see to it that all task assigned to are done properly and thoroughly.
Should you want to schedule an interview please feel free to shoot me a message through skype: cherry_bote
Thanks,
Cherry