VOIP & CRM integrated system

In Progress

Description

I am looking for a freelancer who has already built a VOIP & CRM integrated system.

We want to have a setup that combines an easy intuitive CRM with an outstanding, premium VoIP service solution.

KEY FEATURES AND BENEFITS:

• VOIP & CRM - easily remotely hosted and managed

• VOIP - simplify outbound-calling campaigns with an automated preview-dialing

• VOIP - functionality must include large customer list management, call distribution, status reporting and calling scripts.

• VOIP - Inbound screen pops automatically identify incoming phone calls from customers, instantly revealing key customer data.

• VOIP – Inbound call routing based on skill level

• VOIP - click-to-dial should allow users to perform tasks such as dialing directly from contact records, as well as tracking and recording calling activity.

• VOIP - When too many calls are coming in, need to be able to re-route calls to other available professionals

• VOIP – additional features - Voice mail, call forwarding, away messages

• VOIP - May need to have option of changing the server to VOIP vendor in other countries.

• CRM – build customer relationships, access information and keep track of purchases made, questions asked and other details particular to the customer.

• CRM – email marketing capability.

MUST HAVE:

• good voice quality that does not easily frustrate customers and prompt them to take their business elsewhere

• low dropped call rate

• low downtime

I am looking for someone with a STRONG knowledge of VoIP and CRM.

Please provide me with the demo. Please also provide me with a reasonable price to own the source code.

After testing the demo application is OK. I will pay the freelancer.

Skills: Android, CRM, Mobile Phone, Software Architecture, VoIP

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Project ID: #4143508

Awarded to:

itglobalservice

An ISO 9001:2006 certified company, We can fulfill your requirement because we are professional worker, we work for our client satisfaction. for more detail please check private message board. Thanks.

$200 USD in 5 days
(5 Reviews)
0.0

6 freelancers are bidding on average $322 for this job

auriclesoft09

Dear Sir, Expertise in Open Source/CRM/ERP/POS/Custom Solutions/Web designing. We do customization as per your requirements. With a good Profile in Freelancer and experience of over seven years in the Software Arena More

$850 USD in 33 days
(10 Reviews)
5.1
ominfowave

Sir can we discuss on this project

$300 USD in 40 days
(1 Review)
3.5
saifcce

Hi, I successfully complete three A2billing and more than twenty Asterisk/VOIP project in Odesk. Please See my profile for details. https://www.odesk.com/users/~01e3b2f97f87b403c3 Here is the outline of my skill More

$250 USD in 7 days
(4 Reviews)
3.0
sipvi

I have no experience of VOIP but I think I can help you mainten your system in the future,

$30 USD in 100 days
(0 Reviews)
0.0
tot3nkopf

Hi, I can provide you a Vmware virtual machine with all needed functionality. See my private message.

$300 USD in 3 days
(0 Reviews)
0.0