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Finish iPhone/iPad/Android app AskoneApps didn't complete

This project received 21 bids from talented freelancers with an average bid price of $681 USD.

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Project Description

I initiated a project with AskoneApps called Breast Implant Exercises currently in the Apple Store.
The app was uploaded to the app store it does not function as intially designed even though the buttons are correct. Multiple attempts at reaching the original designer despite positive feedback and payment in full did not allow AskoneApps to correct the problem. Please download the app and try what I describe below to see if you can fix and correct this on the iPhone, iPad and Android App becaue teh same problem exists on all 3 versions and Askone cannot fix this.

It still does not allow me to turn Phase 1 button "ON" and keep it on.

IF I press Phase 1 "On" Select "Shoulder Roll" and then set "Left/Right" "Start Day" and "End Day" parameters and then press "Done" and THEN go back and re-open it, the Phase I automatically turns off (instead of staying on). It's as if I did nothing. It does not retain settings.

Furthermore screenshots of instructional videos available on Youtube should be visible in the Video screen and they are not visible.

Due to my difficulties in communicating with AskoneApps, I would prefer fluent English speakers who are capable of comprehending the project and responding in a timely fashion. I can show Skype conversations which are unaswered for weeks. AskoneApps has not answered multiple Skype questions, has blocked emails over a one year period and still has not delivered the fully functional app.

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