I need a app written for both andriod & iPhone.
I need this app to be able to pick put selected SMS messages sent by our call centre, Then pick out the job number, populate a drop down box with this job number.
Once the job number is selected from the drop down box, press a button with a predetermined response. There would only be 7 predetermined responses
CC = call closed
ETA - estimated time of arrival, with an option to add a prefix, ie - 1 hr, 2 hr, 1 day
WTP = waiting for parts
AOS - arrive on site
EL2 - escalate level 2
ACC - attempting to contact customer.
only one of these responses would need to be sent along with the selected job number to a hard coded email address..
I would envisage these codes would be in the form of a button.
This application would need to be able to work on both iPhone and android