IVR based Customer Support Systems

Closed

Description

I need an Application that integrate IVR, Application will be on [url removed, login to view], Sql Server.\\r\\n\\r\\nThe features of this application will be -\\r\\n\\r\\n1. User / Engg. should be able to call existing toll free no. or new no. can be assigned and log the complaint via IVR Oprions\\r\\n\\r\\n2. User / Engg. should be able to log / remind / close complaint via SMS also\\r\\n\\r\\n3. Client / machine Database to be maintained for reporting etc.\\r\\n\\r\\n4. Regional Engineers to be linked with machines installed in various part of india\\r\\n\\r\\n5. when the complaint comes in the relevant engineers in the region should get SMS / Email Alerts\\r\\n\\r\\n6. Complaint should be displayed live on LCD Display in office\\r\\n\\r\\n7. Engg. should be able to acknowledge the call by sms or call.\\r\\n\\r\\n8. Engg. name to be displayed in front of the complaint, machine downtime live.\\r\\n\\r\\n9. after call is closed user can leave feedback / rating.\\r\\n\\r\\n10. after call is closed engg.. should be able to fill in the details of expenses incurred on attending the call, any job work paid for, etc.\\r\\n\\r\\n11. MIS Reports for management (see reports attached)

Skills: .NET, ASP, SQL

See more: mis application, n3, mis reports, i need an engineers, engineers india, engineers in, sql r, sql in r, r sql, mis reporting, sql support, SQL Server Reporting, need an engineers, n8, customer support work, customer support email, customer feedback, customer details database, sql server front, asp sql reporting, work mis, sms feedback, support via, sql server linked server, ivr sql

Project ID: #5013871

21 freelancers are bidding on average $6532 for this job

technosystem

Kindly accept my bid for your ASP.NET Customer Management System project and be assured of a high quality work with our highly experienced and dedicated developers. Thanks

$15463 USD in 90 days
(26 Reviews)
8.0
qualifiedcoders

===========Follow-up on 16-Oct-2013============== Hi I am following up and looking forward to have a reply in regards to my last message. Also did you see my 80+ reviews and 100+ projects won in our profile becaus More

$5154 USD in 28 days
(31 Reviews)
7.6
sikandermandal

Dear Sir, This is Sikander. I am having expertise in skills you need for this project development. I will provide you best of best Solution. Regarding System: It will have 3 Modules; 1. IVR : Windows Service More

$8888 USD in 95 days
(24 Reviews)
5.5
sinharavi

Hi, I read your requirements, i am ready to the work. I am having 6+ year of experience in ASP.NET, MVC, C#.NET, VB.NET, MS SQL Server 2008 R2/2005, WCF Service, WCF REST Service, Javascript, JQuery, CSS. Can you share More

$8000 USD in 90 days
(21 Reviews)
5.0
trimantraindia

Greetings!! I hope you are doing good. I have gone through your requirement foa an Asp.Net based application that integrates IVR. Based on your requirements we have some questions for which we would like your va More

$5000 USD in 45 days
(8 Reviews)
4.8
tudiptechnology

Hi, Thank you for sharing project requirements with us. About us: We are a 3 and a half years old software development company with immense experience in .NET, C#, ASP and Facebook Integration. Few applications More

$6315 USD in 30 days
(2 Reviews)
4.9
bdprofessional1

Hello, We are an Ahmedabad (India) based software and mobility solutions provider company having the team of dynamic & highly technical developers. We are having developer having experience in the range of 2-12 year More

$9444 USD in 90 days
(3 Reviews)
4.6
fortranPRO

PRICE : $2600 DELIVERY TIME : 35 WORKING DAYS FUNCTIONALITY : IVR system for automatic support. Following are our past work, have a look. http://www.kasketkarl.dk/ http://www.cobone.com/ http://web.deltasd.bc.c More

$5154 USD in 35 days
(1 Review)
4.5
murtaza1981

Hi, An ASP.NET,c#,vb and SqlServer expert here. Please feel free to discuss the project with me so that i can wrap it up in a timely manner as per your requirements. I would like to highlight following qualities of m More

$6000 USD in 75 days
(10 Reviews)
4.5
bmartynvw

My company has been providing such solutions to banks and MNCs. As the primary solution architect, I have over 18 years of experience, and I'm confident of being able to deliver the solution you are looking for.

$9278 USD in 90 days
(10 Reviews)
4.2
blackstonejamal

Dear Sandeepsriv, Greetings. ### WE ARE DOING SIMILAR COMPLAINT SUPPORT SYSTEM APPLICATION FOR MOBILE (MOBILE INSPECTION MANAGER) AND WE ALSO DOING LCD DISPLAY INFORMATION SYSTEM ### ***PLEASE CONTACT US WE WILL More

$7000 USD in 90 days
(0 Reviews)
0.0
SedatOztunali

I'm consultant and working with a Call Center company. Your job is not complex but need some details like which IVR system you are use, etc. Deliver time depends on it. Thank you.

$9000 USD in 45 days
(0 Reviews)
0.0
MALCOLMGROUPS

Hello, We have Experienced Professionals with 6 years of Web Development & Designing, Application Development, Desktop Application, ERP Software, Android App. Development. I-phone Development expertise. We have worked More

$5000 USD in 30 days
(0 Reviews)
0.0
LightITGroup

Greetings! We have some additional questions we'd like you to answer. Your answers will help us give a more exact estimate: a. Should it be integrated with an existing service (IVR provider) or custom IVR system need More

$5555 USD in 50 days
(0 Reviews)
0.0
getwebsolutionsl

Hello, We have gone through your requirement and are confident that we can successfully execute the project within the timeline. We are an established Web Design and Development Company having a defined and qualitat More

$10309 USD in 90 days
(0 Reviews)
0.0
skylark2013

Hi There, Greetings of the day!! We’ve gone through your description carefully and got what you required. Regarding them, we assure you to provide best deal by giving you a quality work at reasonable prices. So, More

$5263 USD in 30 days
(0 Reviews)
0.0
ruchirsaxena11

I am a ASP.Net in C# major, who topped in that field during his education level and has worked on various project based on ASP.Net and SharePoint (which is based on ASP.Net) with Oracle and MySQL. I can provide you an More

$5555 USD in 14 days
(0 Reviews)
0.0
bistanil98

have gone through with the requirement and we can start this project now. I want to introduce our self, we are a group of freelancers we have 11 year of experience in web application development and design, we w More

$5000 USD in 65 days
(1 Review)
4.8
amrrabbie

i am c#,asp.net developer with experience more than 5 years and i can do it >>>>>>>>>>>>>>>>>>>>>>>>>

$5000 USD in 60 days
(0 Reviews)
0.0
irshadwazid

Hello, Thanks, for giving us a chance to bid on your project. Please check private message box for more details. We are WebGloabalIt is an (ISO 9001:2008) (ISO 27001:2005) certified company who have throught 5 More

$5154 USD in 45 days
(1 Review)
0.0