ASP.NET read emails into a task system

  • Status Closed
  • Budget N/A
  • Total Bids 27

Project Description

Our project is this:

We have a task database for our customers, which we also use internally as a support system.

We waste time everyday copying support emails into the tasks so that we have a record of them.

We refer to our customers as 'agents' as they are estate agents.

We want an [url removed, login to view] system to automatically read the incoming emails that are sent to to a specified email address.

If that email is sent from an email address in our 'agents' table it allocates a task against that 'agent'.

It then sends a reply email confirming reciept of the email and ads a refernce into the subject line of the email.

If the agent replies to that email the system can also read the subject line and append the new details from the email to the task by matching the refernce in the subject.

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