Help with customer support

Closed Posted 7 years ago Paid on delivery
Closed Paid on delivery

Previously i was done like :

• Daily logs checking on Application’s, Database’s, Adapter’s, Wrapper, etc... Servers.

• Monitor Database Performance & Server’s Performance.

• Monitor CPU and memory utilizations for all servers depending upon alerts received by Infrastructure Team.

• Follow-up with Infrastructure Support for Infrastructure failures this is for a long term support engagement.

• Downstream and Upstream Queries.

• Status reporting & working on mobile alerts 24/7.

• Active batch monitoring and investigating job failure, following up with L3 team.

• Investigating on successful & failure transactions as per client request.

• Troubleshoot on servers, routers, Adapters when it’s down.

• Checking daily jobs are running or not. If any job failed manually we ran the jobs.

• Zip the daily, Monthly logs files and moved to back up folders.

• If any file generation process failed on servers, then we have to manually generate the files.

• Working on down times to down the requested servers and up the servers.

• Transfer the files from local system to SFTP servers.

.NET Customer Support Microsoft SQL Server UNIX

Project ID: #11339183

About the project

6 proposals Remote project Active 7 years ago

6 freelancers are bidding on average ₹39259 for this job

harishpanoor

Professional Experience - Highlights • 8+ years of experience in MS SQL Server development • 6+ years of experience in C# asp.net application development • 4+ years of experience in SSIS development • Health Care, More

₹50000 INR in 10 days
(3 Reviews)
3.1
zmgroup

Dear Sir, My name is Zahid. I have 4+years of experience in software development and have strong technical and educational background. I have good experience in developing web, desktop and distributed applications in More

₹27777 INR in 10 days
(0 Reviews)
0.0
rzaz

I’ve 10 Years experience in Customer Service and Support. I’ve been involved in providing telephonic support (both technical and non-technical) to a variety of Customers globally, particularly in US and UK. My areas of More

₹61111 INR in 10 days
(0 Reviews)
0.0
jalindarlagad

experience in C#,Asp.Net

₹55555 INR in 25 days
(0 Reviews)
0.0