Closed

Live Chat in jQuery / AJAX

This project received 8 bids from talented freelancers with an average bid price of $255 USD.

Get free quotes for a project like this
Employer working
Skills Required
Project Budget
N/A
Total Bids
8
Project Description

We need Live Chat code based on jQuery / AJAX with the specifications as listed below. Most of the code is already open source but we need a professional coder with high qualifications + skills + experience.

Only if you can prove you have experience with this functionality then offer.

Wanted features (not everything is needed, but it gives a better understanding of the functionality)

Chatting:

One to One Text Chat with WebSite Visitors

One Support Operator can Accept Multiple Chat Request

No Visitor Log-in or Sign-up Required

Chat History Pop-up on Initiating Chat

Serving Web Pages to Online Customers

Pre-written or Standardized Responses

Smilies (Emoticons) during chat

File Transfer during chat

Co-Browsing during chat session

Customize Pre & Post Chat form

Leave Message form (if support operators offline)

Multiple Support Operators Sharing Chat Session

Typing Status Alerts

Visitor Monitoring :

Monitor Website Traffic in Real-time.

Fast and Easy Navigation.

Block IP Addresses.

Chat invitation : Auto/Proactive chat invitation, Page Specific Chat Invitation, floating/jumping and in page chat window, Layered Chat Window

Chat invitation : time interval set in db

Caht invitation image: float on screen position depends of

Extensive Visitor Information System: (Geo location, search engine, time spent etc.)

Chat History of every visitor + Extensive Visitor Information comes to your website: saved in db

Web Base Interface for monitoring and chatting.

Works on all hardware + browsers ( Windows, Mac, iPhone, iPad) for monitoring and chatting.

Foot Prints (How many page visited and time spent by visitor on each page.)

Call Back & Call Back History

Preferences & Setting Control:

Fast and Easy Integration

Live Support Through more than One Department

Department Based Chat Session

Show visitor Queue Number in chat waiting status

Maximum waiting time by visitor in queue

Language Customization

Enable time base chat session

Operators auto logout from application

Auto Greeting Message on chat pick for every operator.

Look & Feel Customization:

Fully Customizable Visitor Chat Windows

(To match with your web site look & feel)

Ready Made Chat Windows Templates

Customizable Offline Message Form

Show visitor position in Chat Queue

Customizable Online and Offline Graphics

Graphics Customization at the Departmental and Page Level

Visitor Window Language Customization.

(Chat window in multiple languages)

Language Support in Email Messaging

Supervising & Reporting:

Administrative and Moderator Privileges

Administrator Chat Monitoring and Live Support

PPC Tracking and Hits Reporting

Complete Visitor Statistics Log (Application keeps track of visitors even if all support operators are off-line.

Chat Transcripts of All Chat Sessions, search, email etc.

Chat Sharing, Chat Transfer and Messaging to another Support Operator.

Administrator/Supervisor Monitoring of Running Chat Session and Participation.

Operator Assessment/ Performance Reports and Time Logs of Live Support Service.

Google Analytics Integration

Value Added Features:

Local Time Integration

Pass Custom Variables form Your Web Pages

Post Chat Survey

SSL-based Tracking and Chat Codes to Secure Pages and Chat Sessions

Pro-Popup or Change Visitor Page without chat.

Third Party Integration

Chat Routing

Gtalk integration for smart support

CRM integration XTcommerce

Plug-ins for XTcommerce

Sticky Notes, To-do List, Calender

Spell Checker (xx Languages)

Looking to make some money?

  • Set your budget and the timeframe
  • Outline your proposal
  • Get paid for your work

Hire Freelancers who also bid on this project

    • Forbes
    • The New York Times
    • Time
    • Wall Street Journal
    • Times Online