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Customer Support Log

This project was awarded to kyawsanwin for $21.25 USD.

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Employer working
Project Budget
$25 - $30 USD
Total Bids
12
Project Description

I need a basic support log to allow customers to report support cases.

System requiremtns: VS2005, C#, SQL Server 2005 DB

**The following are what I need:**

**1. Page to Enter Support ticket:**

(fields)

? a. Case? (auto number field)

? b. Name

? c. Email?

? d. Support Category (drop down list)

? ? values:

? ? ? ? ? ? ? ? ? Account?

? ? ? ? ? ? ? ? Email

? ? ? ? ? ? ? ? ? Order

? e. Description

? f. Date Time of Entry (auto entry)

? g.? IP Adddress? ? ? ? ? ? ? ? ? ? ? (auto entry)

? h. Browser Type? ? ? ? ? ? ? (auto entry)

? i. Browser Version? ? ? (auto entry)

**2. Search Page to view Support ticket**

a. Search field

? ? ? - Case Number (range: begin? and end)

? ? ? - Date? (range: begin and end)

? ? ? ? - Name

? ? ? - Category

b. View Support

? I want to click on the case number and view the ticket

That's all thank you.

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