In Progress

Customer Support Log

I need a basic support log to allow customers to report support cases.

System requiremtns: VS2005, C#, SQL Server 2005 DB

**The following are what I need:**

**1. Page to Enter Support ticket:**

(fields)

? a. Case? (auto number field)

? b. Name

? c. Email?

? d. Support Category (drop down list)

? ? values:

? ? ? ? ? ? ? ? ? Account?

? ? ? ? ? ? ? ? Email

? ? ? ? ? ? ? ? ? Order

? e. Description

? f. Date Time of Entry (auto entry)

? g.? IP Adddress? ? ? ? ? ? ? ? ? ? ? (auto entry)

? h. Browser Type? ? ? ? ? ? ? (auto entry)

? i. Browser Version? ? ? (auto entry)

**2. Search Page to view Support ticket**

a. Search field

? ? ? - Case Number (range: begin? and end)

? ? ? - Date? (range: begin and end)

? ? ? ? - Name

? ? ? - Category

b. View Support

? I want to click on the case number and view the ticket

That's all thank you.

Skills: ASP, PHP

See more: email support number, log time, sql support, customer support email, sql system ticket, php log report, Customers support, auto log, customer report, basic support, category list asp, log account, log email account, ticket fields, support ticket sql system, customer support ticket, email log, log auto, customer list entry, click view email browser, asp sql entry, php support ticket system, php ticket support system, customer account, Customer Email Support

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