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Customer Support Log

This project was awarded to kyawsanwin for $21.25 USD.

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Project Budget
$25 - $30 USD
Total Bids
12
Project Description

I need a basic support log to allow customers to report support cases.
System requiremtns: VS2005, C#, SQL Server 2005 DB

**The following are what I need:**

**1. Page to Enter Support ticket:**
(fields)
? a. Case? (auto number field)
? b. Name
? c. Email?
? d. Support Category (drop down list)
? ? values:
? ? ? ? ? ? ? ? ? Account?
? ? ? ? ? ? ? ? Email
? ? ? ? ? ? ? ? ? Order
? e. Description
? f. Date Time of Entry (auto entry)
? g.? IP Adddress? ? ? ? ? ? ? ? ? ? ? (auto entry)
? h. Browser Type? ? ? ? ? ? ? (auto entry)
? i. Browser Version? ? ? (auto entry)

**2. Search Page to view Support ticket**
a. Search field
? ? ? - Case Number (range: begin? and end)
? ? ? - Date? (range: begin and end)
? ? ? ? - Name
? ? ? - Category
b. View Support
? I want to click on the case number and view the ticket

That's all thank you.

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