SalesForce PBX connector VOIP
This project received 5 bids from talented freelancers with an average bid price of $19 USD / hour.Get free quotes for a project like this
I am looking to hire a long term contractor to build these tools for our hosted voip platform, here are some items of development we are looking to work on: \r\n\r\n\r\nClick-to-dial from within Salesforce records\r\nScreen-pops based on incoming caller ID\r\nMulti-browser support (Chrome, Firefox, Internet Explorer, Safari)\r\nMulti-platform support (Windows, OS X)\r\nCall Control (answer, hang-up, hold, retrieve, transfer, conference, consult)\r\nMulti-line support\r\nAutomatic Call logging with duration, subject and comments\r\nOne-click speed dial/ speed transfer buttons\r\nSelective match for incoming calls with multiple record matches\r\n\"Create New\" buttons for leads, contacts, account, cases and auto-populates with information from incoming call\r\nCustomizable templates for frequently used call log subjects and comments\r\nCustomizable call wrap-up codes\r\nAutomatic Log-in option\r\nSearch-and-dial from integrated text entry bar\r\nCustomizable interface (show or hide buttons)\r\nPropagated CallerID on transferred call\r\nSupports multiple call centers with specific customizations per call center\r\nScreen-pops based on user-entered IVR information*\r\nAgent Queues Log-in and status setting*\r\nIntegrate IVR entered information in data field(s) inside Salesforce*
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