An integrated system of sociological telephone interviewing (CATI call center)

  • Status Closed
  • Budget $3000 - $5000 USD
  • Total Bids 31

Project Description

We need:

build website on some CRM system (Bitrix of free)

build VoIP telephony server on Asterisk

build call-center server on Vicidial or other free soft with Limesurvey integration

build web-interface for operators, call-inspectors, supervisors, sale-managers, adminisatrator, director, customers

build mechanism for creating a sample of telephone numbers by various criteria

build quota control system for sociological polls

build interactive voice response (IVR) system and predictive dialing system

build call recoding system with ability to listen the current calls

build system for the collection of statistical information about the system and staff

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