We need an enterprise level software solution that handles the logistics of our daily operations. Our business deals with the restaurant industry, taking and managing orders, and will need to have a web ordering component. We will likely have a third party design the website and mobile apps (iPhone, Android, RIM), but they will need to work with you to make sure the integration goes smoothly.
The software will need to be web-based so that everything can be easily handled in a browser, but we will be hosting everything on our own servers.
The deadline for this project is roughly 3 months from the beginning of July, though we only need a product that can be launched by then. You will spend the month after the software launch to perform tweaks and fixes as they are needed. There may be further work opportunities down the road as we add more features to the software as they are needed.
We need a serious, professional programmer for this project, and we are prepared to fully cover the cost.
====Software Features Summarized:====
(all features are on our end, not the clients' end as an online order)
-Manage all orders
-Quickly take an order (list all restaurants available to customer based on location)
-Ability to quickly edit/view orders is a must
-The software must be able to track personnel work time
-Drivers and CSR's (customer service reps) will need to clock in and out
Check Out System
-Software must track what is owed to drivers, and what they owe the company
-This is all basic accounting that the software needs to handle
Accounting Software Integration
-The software must integrate with a common and heavily supported accounting software (Quickbooks)
-A discount/promotion system that works online and in mobile apps
-The software must keep track of reward points earned through purchases/credits
-Allow redemption of points through us and through the website
Online Ordering System
-The layout will be designed in conjunction with a website design firm
-Must include: account management screen, ordering system, rewards program area, etc.
-The software must allow us to easily add restaurants and menus
-Ability to define certain areas by zipcode/location
-The defined areas will determine what restaurants clients can order from
-More features will be needed, such as informative reports that allow us to aggregate customer data to review ordering habits and more
-The total project cost is flexible as there are more features not listed here that will be needed
-Most other features needed are smaller in scope when compared to the core features listed above