In Progress

Create email forwarding tool - repost

We are looking for someone to re-develop a tool that we had before our server crashed. Below is a breakdown of what the tool needs to do.

1. We receive email from a customer with a "Support Request"

2. We want to take said "email" and forward it to a separate mailbox (Currently on Google Apps)

3. The tool will the parse the mailbox and take the message out of there and do the following.

a. Strip out all information from the message that "I" am forwarding leaving only the original email (i.e. To, From, Subject, Body)

b. Forward the original email to our help desk system.

What this accomplishes for us is that our ticketing system will receive the email as our customer sent it to us. Thereby creating a ticket for the customer and emailing them back with a ticket #, etc.

Without this tool in place when we send emails to our support mailbox it creates tickets for us and not the customer.

Skills: Engineering, HTML, Javascript, PHP, Software Architecture

See more: tool back, ticketing tool, google html email, google apps email, develop google apps, support ticketing, parse email, email i, customer support (email only), create email, create 2 html emails, develop tool, customer support ticketing system, google support email, develop desk, receive email, message tool, google develop tool, repost apps, develop ticketing system, create email system, subject email sent, send receive email, customer support ticket, php html parse

About the Employer:
( 38 reviews ) Bothell, United States

Project ID: #5264592

11 freelancers are bidding on average $189 for this job

srinichal

I am an expert in delivering custom scripts and tools, willing to take up the project and deliver the same to your specifications.

$252 USD in 3 days
(164 Reviews)
7.6
fattahaabdul

i have 8+ years of experience. Can we discuss the project. Please initiate a chat with me so that we can discuss the project at a broader level Please see my reviews [url removed, login to view] More

$206 USD in 10 days
(97 Reviews)
7.9
mascotindia123

Hey Friend, Myself having has 10 + years experience of web site development. Expert in Custom programming in php / Mysql / Jquery / Wordpress/ Joomla / OSC / OpenCart. Ready to start the work immediately. I More

$122 USD in 3 days
(220 Reviews)
7.2
FrozenMem

A proposal has not yet been provided

$177 USD in 3 days
(17 Reviews)
5.1
coderf1

Hi Daeta, I'm interested in your work, but to understand the scope of work completely I'll have to ask few questions. Since the system first requires me to place the bid, so I've placed a symbolic bid but will re More

$30 USD in 3 days
(69 Reviews)
5.1
binarycodersvw

Hi. I have read the description of your project and I am interested. My name is Andrei. I am a Visual Basic .NET programmer and website developer with 10 years experience. I know you hear things like these a lot but More

$484 USD in 20 days
(17 Reviews)
4.4
nishants01

Hi, Could you please PM me to discuss further? I have email parses from a prior (personal project) of mine ready and it can be plugged in to deliver this forwarder service faster. Thanks.

$150 USD in 3 days
(4 Reviews)
3.8
R3d0n3

Hello sir, i have experienced in programming since 1997. including internet programming. i can make the email forwarding tools for you. please consider me. thanks. regards.

$100 USD in 3 days
(11 Reviews)
3.5
greatjobdone1

can do it within two days. Php, ajax, mysql and jquery expert here. Please sleect me. I really want this.

$150 USD in 3 days
(9 Reviews)
3.7
akhilthayyil

Hands on experience in email applications. Will be providing you excellent support and documentation. Good experince in working with Google Scripts also .. For further details , feel free to contact me .

$250 USD in 3 days
(2 Reviews)
3.3
ilzconnect

Hi, Based on your details, your looking at automating your existing emails with your help desk system. i.e forward mails from a inbox to another, by modifying mail content as required. Here are a few things that More

$154 USD in 5 days
(0 Reviews)
0.0