In Progress

Customer Service Call Log

1) Display new and follow up contact requests stored in existing database - includes customer name, request, timedate, phone, email, etc. 3) Display new checkmark for "Called" and "Emailed" 4) Display new textbox for name of customer service agent 6) Display new textarea for "Comments from Call" 6) Display new textarea for "Office only notes" 7) Display timedate of initial outbound call 8) Display timedate of followup Store followup in database. Password protect online page. Option to list all contacts with/without followups.

Skills: Engineering, Java, MySQL, PHP, Project Management, Software Architecture, Software Testing, Web Hosting, Website Management, Website Testing, XML

See more: follow up phone call, follow up call, customer service contact, email to phone call, online Customer service, email customer service, customer service, customer service online, online call, email without java, password protect php database, phone call email, customer contact, requests java, contacts java, java contact list, service log, online store java, customer agent, phone display java, customer service phone, online contacts java, email log, service request database, java log

About the Employer:
( 42 reviews ) Canada

Project ID: #3615339

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