Incoming call display and call log

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Only developers with CRM (SugarCRM) knowledge, please.
The project consists in linking a call centre to last Sugar version and then create a call log of all incoming and outgoing calls.
An incoming call shoulc pop up a screen in sugar based on the information gathered from the call centre. This pop up should open the contact file in the CRM. With this information the call log should be created as well.
Please apply only if you have more than 20 reviews or you can present samples of previous CRM development.

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