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Twilio & OpenVBX Salesforce Integration

This project will only be awarded to Freelancers who bid and PM example of other applications they have completed in Salesforce and or Twilio.

Looking for a developer to complete the following:

1. Using Twilio & OpenVBX, develop a browser softphone application using Twilio's powerful API that allows users to take calls, put callers on hold with music and transfer callers. The application will allow agents to record notes on the call.

2. Create a Queue in OpenVBX that sends callers from IVR to Queue and then to the browser application for an agent to answer the call

3. Integrate our Twilio account with [url removed, login to view]

When caller calls our Twilio account if the CallerID matches a callerID of a client/lead or account in Salesforce the caller should be greeted by name.

When caller reaches the browser based phone a screen pop will show the agent the # of the caller, name, and provide a link to the Salesforce record.

When agent records notes on the call into the browser phone application those notes will be synced to Salesforce and an entry will be made on the contact record of the caller.

Also, the Call Date, Time, Duration of the Call and a link to the recording in Twilio will be created in the contact's record in Salesforce.

If the Caller ID does not match a record in Salesforce then a link to create a new lead or new contact will be provided.

The browser based application API can be found here: [url removed, login to view]

The API for Twilio and Salesforce Integration can be found here: [url removed, login to view]

The API for Twilio to create a phone in Salesforce to accomplish many of the tasks required for this project can be found here: [url removed, login to view]

This project will only be awarded to Freelancers who bid and PM example of other applications they have completed in Salesforce and or Twilio.

Skills: Javascript, PHP, Python, Salesforce.com

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About the Employer:
( 13 reviews ) jackson, United States

Project ID: #4241880

5 freelancers are bidding on average $1160 for this job

NishantBamb

Hello, Please refer your Inbox for my experiences with Salesforce and more details. Thank you.

$2500 USD in 30 days
(74 Reviews)
6.8
qualifiedcoders

Hi, Salesforce Experts. We have read your [url removed, login to view] are interested in your [url removed, login to view] have completed 150+ big projects in last 5 years. Please check private message board for details.

$750 USD in 14 days
(17 Reviews)
6.6
yurybondarau

I am salesforce certified developer with 2+ years of experience.

$1200 USD in 30 days
(5 Reviews)
4.3
olmisbd

Please check my PM.

$650 USD in 10 days
(3 Reviews)
3.0
veltrod

Hi, Veltrod Software services is a global software consulting company specialized in providing Mobile applications, Social media frameworks and eCommerce solutions. Leveraging best-in-class people, processes, and te More

$700 USD in 25 days
(2 Reviews)
0.7
ashwinparmar

HI, see my pm.

$350 USD in 25 days
(0 Reviews)
0.0