Zendesk create/append ticket via sms

This project received 6 bids from talented freelancers with an average bid price of $912 AUD.

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The project involves writing a script to create or append tickets in Zendesk via sms. The SMS gateway is ready and is able to send txt messages via triggers in Zendesk.

This new functionality we are looking at should add a new channel of communication with customers of a Magento website.

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