Exit Interview System - repost
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Project Budget$3000 - $5000 USD
Exit Interview System
1. Internal Admin panel that will allow new client setup as well as survey creation; should have reporting capabilities as well.
2. Some type of billing capabilities to generate invoices for clients based on usage
3. Client Panel that will allow them to see individual survey results as well as comprehensive management reports (reporting package that allows the individual results to be analyzed and graphed is a must) and invoices
4. Online survey tool
5. Allow token invitations to be sent for the online survey and also allow reminders to be sent as follow up if the person does not complete the survey
6. Allow online surveys to be flagged for manual follow up and tracked in a user panel as well as automatically based on survey results (i.e. if a question is answered a certain way, automatically flag the individual for phone follow up)
7. Manual survey tool that will allow surveys to be conducted by phone instead of online
8. User panel for our internal staff to allow phone surveys to be conducted. This should be a queue of phone surveys in the system that can be assigned to a particular user to work. Call attempts should be tracked as well as a mechanism to track follow up times for future phone calls
9. Individuals should be able to be entered for the surveys through the client panel or by us for the client through the admin panel. Also, the ability to import individuals information through an excel spreadsheet
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