Mangento Issue: Payment Failed - Quote totals must be collected before this operation

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Project Description

Hi Freelancer !

We've upgraded our Magento store from 1.4.01. to three months ago. From time to time, payment fail! We receive an email saying:

Transaction Failed.
Quote totals must be collected before this operation.

For the last 3 months we have 45 Payment Transaction Failed Reminder emails. And there is no way to test and find when this is going to happen again. Sometimes there is no problem for 1-2 weeks and when you think everithing is OK comes Payment Transaction Failed Reminder email. As I said 45 times for more then 3 months.

We tried to dig and see where the problem comes from, but can't figure it out.
We're not Magento Expert but know well the basic. We tried to find blog post on magento forums about this issue, but it seems that no one find is able to find a solution.

We are looking for a freelancer to fix the issue.

If you think you can help us, this job is for you. We might also have other magento work in the future for you!

Thanks !

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