Outbound Sales Call Center and Database Module #Updated#

This project was awarded to jcarusone1650 for $2777 NZD.

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Project Budget
$1500 - $3000 NZD
Total Bids
Project Description

Our goal is to have a live database system used in-conjunction with Asterisk PBX VoIP for outbound sales teams.

Required Features of sales module

> Web based (java, php, etc) via apache server

> Active Directory authentication to web interface/service (external AD)

> User friendly interface, management interface with call reporting and outbound call campaign management

> Calendar data additions via caldav protocol (active directory controlled calendar server) direct from sales process/interface and database information

# New # > Geo mapping call list generation required, select area on map and pull relevant database numbers based on geographical location and create dial list direct to outbound call campaign

> "Bolt on" to any existing CentOS 6.x and Asterisk 11.x installations (eg deploy via tar archive or RPM installer)

> MySQL database driven

The task will be divided into multiple milestones from concept proofs through to user/site testing.

Existing services in place (and future upgrades)

-Physical SIP handsets with headsets dedicated to call agent call processing (no soft phones)

-Windows and Apple desktop computers

-10/100/1000 Ethernet Network

* Non-disclosure agreement required before winning bid starts project.

* Please note this is a asterisk + database project, web interface is function based - bids without history of asterisk or application development will not be considered

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