We are working in a LAMP environment. OSTicket Uses Perl gateway, PHP backend, and MySQL database.
We are also using OSTicket for users to create a support ticket if they find a bug or have an issue.
When creating a ticket we would like to have an easy to use screen capture tool incorporated with the OSTicket email so that a screen shot can be pasted in the email. The email would need to be an HTML email versus plain text.
We will not pay 100% up front milestone. Must speak excellent English. Must be completed in a few days. Must start NOW. Must provide daily updates. Also adherence to our coding standards.