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Desktop Application / Asterisk CID CRM Lookup - repost

We require a Desktop Application to interface with our Asterisk Phone System and Client Database (ConnectWise / SQL).

The Concept is to seamlessly interface with our CRM to maximize the productivity of our Customer Relationship Management system. This program instantly searches company database, then retrieves and displays customer information in the CRM Company Screen directly on the agent's computer. This app will expand on conventional PBX features bridging the gap between phone calls and CRM information.

KEY FEATURES:

• Build Server Configuration/Integration Application (Asterisk / CRM Integration)

• Build Windows Desktop Application / Installer

o Capture incoming Caller ID and reference our Client Database (ConnectWise / SQL) which Opens Company Page on Calls

o Set phone status

o Monitor Queues/Agent

o Call History

o Search Contacts

o Dial Number

o Contact Link

o Dial / Transfer Extensions

o Record Call

o Conference

• Run in System Tray with popup displays of information

A full Virtualized environment will be supplied for development and beta testing with full support of our engineers to make any required changes.

Meetings regarding progress and design will be carried out over Skype.

You will be required to sign a Non Disclosure Agreement for all rights and Intellectual Property for this project and hand over code to release final payment.

We are focused on a long term relationship and the next phase of this project will be to: Create integration to other CRM’s & further develop features (separate project)

Good Luck and we look forward to working with you!

Skills: Asterisk PBX, MySQL, PHP, Software Architecture, SQL

See more: develop desktop application asterisk, set o application, pbx database, dial n search, database design for crm, connectwise crm, asterisk sign, application server configuration, application concept, app engineers, agent productivity, skype support phone number, skype pbx, o search, windows desktop app , record call, phone gap, desktop application c#, desktop app design, Customer Support Agent, customer relationship management, crm design, crm app, crm 2013, client support agent

About the Employer:
( 1 review ) Banyo, Australia

Project ID: #4939835

19 freelancers are bidding on average $2930 for this job

leadconcept

Please see PMB for more detailed message.

$3157 USD in 45 days
(38 Reviews)
8.2
qualifiedcoders

Hi We have read your requirements.We have completed 35+ big Desktop .NET projects in last 5 years out of which 14 are in WPF. Please check private message board for details.

$3092 USD in 20 days
(21 Reviews)
7.3
srinichal

I have delivered many custom software and would like to discuss more about the project

$2631 USD in 12 days
(99 Reviews)
7.1
ValueCoders

Hello, Thanks for posting the project, We do have experience with PHP. We are 60 people company with 6 years of experience in this field .We are known for our knowledge , Development Skills and most important Quality More

$2577 USD in 30 days
(117 Reviews)
7.0
zeke

Dear Customer! I am an expert PHP developer with over 6 years of experience and very interested to work on this project. Available to start immediately and finish as soon as possible. My bid is for fast professional s More

$2577 USD in 30 days
(157 Reviews)
6.9
onelinewebdeUK

Thanks for your consideration, please see our message and if you would like to discuss the project further do get in touch and I’ll give you a call.

$3092 USD in 40 days
(14 Reviews)
6.8
sainathkohta

Hello Sir, I am from Confianza Technologies. I have gone through your requirements. We have developers who have vast experience in required technologies. We are interested in your project, but before finalizing budget More

$2680 USD in 45 days
(36 Reviews)
6.5
CreativeB24

Hello, We have reviewed your website Application and server configuration project post and are dedicated to offer our professional service to maximize your business. Please check PMB for details. Best Regards Swati B24 More

$5154 USD in 60 days
(22 Reviews)
6.3
tektrix1

Kindly Check PMB

$3000 USD in 30 days
(17 Reviews)
6.3
fortranPRO

Dear Sir/Madam, Greetings! The project requirements completely fall under our domain we can do it on relevant time period and cost with great quality of work because your project exactly matches with our technical tea More

$1804 USD in 25 days
(3 Reviews)
4.5
irshadwazid

We can do this as have 10 years experience in web design, web development and mobile application development and great team to do this.We are an (ISO 9001:2008) (ISO 27001:2005) certified company.Please check PMB. We More

$2319 USD in 30 days
(9 Reviews)
4.5
kovach

ready to start

$2500 USD in 35 days
(8 Reviews)
4.4
bmartynvw

I have 17 years of experience writing telephony related software. Have worked with Asterisk before. Can do this

$2835 USD in 45 days
(7 Reviews)
3.8
contactpatricia

*************** We have 8 + years of experience in Asterisk CID CRM ********

$2500 USD in 3 days
(2 Reviews)
3.6
blackstonejamal

Hi,We done CRM system..check your PMB..Thanks

$3000 USD in 45 days
(1 Review)
2.0
sisyphus2006

Please see my CV at http://services.sideeffectsystems.com/CV.pdf I have done this project before using Vtiger CRM. On screen click and call Call history. Followups etc...

$2500 USD in 21 days
(1 Review)
2.2
TEchFY01

Hello I am Interested please check your message.

$2500 USD in 30 days
(0 Reviews)
0.0
Eudge

I can do it

$3000 USD in 30 days
(0 Reviews)
0.0
Anthonus

I assume Asterisk will be on Linux and the Application/Softphone is on windows. I have Asterisk experiences since Asterisk started. This project is not difficult (just need to go through the phases), but the cost is be More

$5000 USD in 45 days
(0 Reviews)
0.0
tabmindsols

Hello Sir, We have gone through the details you have provided and would be pleased to work on this with you to deliver the results that you have expected and we have already worked on a similar project before and More

$2500 USD in 21 days
(0 Reviews)
0.0