Twilio Caller ID to Volusion Ecommerce Look Up
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Project Budget$250 - $750 USD
We need a system that can pick up a caller's phone number (from twilio - or other system) and pull up notes on that customer or previous calls if not a customer. Needs to pull full order history along with customer number and notes about all calls made to the system organized by date, as well as track callers who are not yet customers but who have made requests. Info can be stored in a notes section on Volusion for customers but there would have to be some type of separate data storage for non customer calls. We also need a phone menu built through twilio to direct customers to sales, accounts payable, or recognize when a customer has placed a recent order and automatically access volusion for tracking information.
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