Call Center Software



I am looking for Call Center Software, please find below job requirements:

Overview Features:

1- Call Center features: IVR, CTI, Predictive dialer, recorder, email, chat, and social media networks “Facebook, Twitter & YouTube”.

2- Elegant Agent GUI: Multichannel user-friendly agent application, with an embedded softphone for inbound, outbound or blending calls.

3- Monitoring: Wallboard with live metrics enables agents and supervisor to overview the contact center status in real time with an intuitive dashboard view.

4- Reporting: Produces detailed agent interaction reports, breaks down business processes, interaction types and handling times in different & customized format.

5- Admin Control: A management utility that enable admin to easily manage and modify the call center structure, flow and workforce to meet clients business needs.

6- VIOP/ SIP Integration: Ability to configure/ Use VIOP providers service such as DID/ Toll Free numbers with call center software.

To get the full understanding about this job, please have a look to the following websites:

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Technical features, please check attached file.


- Developer can use any open source such as asterisk or free switch and billing integration such as [url removed, login to view] Any recommendations are welcome.

- The call Center software must allow clients to purchase the product online and also log in and start using the product.

- Call Center Software will be based & available on customer request in both options (Server side or cloud basis).

- Experience in Asterrisk/ Free Swetich is required, please provide sample website references if you completed similar job.

Good Luck.

Skills: AJAX, Asterisk PBX, PHP, Software Architecture, VoIP

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Project ID: #5055302

20 freelancers are bidding on average $2828 for this job


Greetings, This is Kris from DreamzTech Solutions. To get an idea of the quality of our work you can check the below link : About Your Project ==================== More

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Hello Sri Technocrat will provide fully interactive application/website for your project. As per the detail, Sri Technocrat will provide three template functional schemes and sample pages to make your choice for lay More

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Hi, We are asterisk/a2billing/voip solution provider and have earlier setup various server for calling, sms, fax, ivr and many other voip services. The requirements which you have mentioned is already done by for vario More

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(18 Reviews)

Dear Customer! I am an expert PHP developer with over 6 years of experience and very interested to work on this project. Available to start immediately and finish as soon as possible. My bid is for fast professional s More

$2577 USD in 30 days
(155 Reviews)

Thanks for your consideration, please see our message and if you would like to discuss the project further do get in touch and I’ll give you a call.

$2061 USD in 25 days
(14 Reviews)

Hi, Thanks for invitation, My bid is just tentative as i just wanted to ask , is this realistic budget you mentioned for this project? What I see is, its way too low.

$2105 USD in 10 days
(36 Reviews)

Hello Sir, I am from Confianza Technologies. I have gone through your requirements. We have developers who have vast experience in required technologies. We are interested in your project, but before finalizing budget More

$1907 USD in 25 days
(37 Reviews)

hello , we are group voip/web professional having extensive experience in asterisk and freeswitch/plivo . We are expert at IVRs in Freeswitch as well as in Asterisk. . . You can check my profile on to More

$1944 USD in 7 days
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Hello, Thanks, for giving us a chance to bid on your project. Please check private message box for more details. We are WebGloabalIt is an (ISO 9001:2008) (ISO 27001:2005) certified company who have throught 5 More

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(15 Reviews)

Hello We are well reputed IT company in India and we are working legally under the reorganization of Indian government..we are having more than 500+ satisfied client all over the globe..we are mainly focus on ASP.Ne More

$3500 USD in 35 days
(3 Reviews)

Experienced with setting up asterisk based call center solutions. Most of the features are possible. For certain points need integration with asterisk. Lets discuss and finish this.

$2000 USD in 20 days
(24 Reviews)

HI hello dear sir/madm i go through your requirements and i understand your requirements.please give me some time for discussion. hello sir/mam some about us:we are not a big company.we are team of some people.for us More

$1666 USD in 18 days
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dear sir glad to do the job best regards ------------------------------------------------------------------------

$5555 USD in 70 days
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Dear sir, A software company which established in 2001 , having HO in Indore (India) , we are having our clientele in all over More

$2222 USD in 60 days
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Hi, My name is Mary and I work as a business development manager, an IT Company which do business with a number of UK and USA clients. I will do this project We ensure we will deliver best project. We are a More

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Hello Sir, We are ready to start on your project. We have solid work experience in E-commerce web solutions. We have very good skill in Custom E-commerce, .Net, WordPress, Magento, HTML, HTML5, OScommerce, BigCo More

$2577 USD in 45 days
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Dear Sir/Madam, Thank you for viewing our message and taking time to review our bid on your project. We are new in freelancer but not fresher in IT industry, please review my portfolio. More

$2061 USD in 27 days
(3 Reviews)

Hi, Greetings from Fly On IT...!!! We have gone through the attached file and we can built this Call Center Software for you with exclusive features, functionality and design. We would love to work with you on th More

$5263 USD in 25 days
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Dear hiring manager, Well, I am asterisk admin certified developer and having total 12 years of experience in VoIP industries. I have developed almost 100 + projects in VoIP development. You don't find any feedback More

$1722 USD in 20 days
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