Callcenter CRM

Closed

Description

For a client we want a very simple CRM to a callcenter. You are welcome to customize a opensource and install it on their in house win2012 server.

They are using oyatel softphone to call with but would like to make the call directly from the crm.

They get excel lists from clients and call the clients customers to upgrade internet, sell them more tv channels and more.....

Basic features is:

Call from crm

upload lists, mostly excel

email communication with customers

autosave and rename recording of sale confirmation.

Make notes on customers

And all kind of stats. call stats, sales stats ....

I would like to work with someone that have experience with this. I will pay 15-20 USD pr hour but want estmated total price. This will be an ongoing job as they want to add more features when they need them.

It must be very user friendly and they want it in Norwegian. I can translate if you send a list of words or translate in the application.

Looking forward to hearing from you.

Skills: Anything Goes, Database Administration, PHP, Software Architecture

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Project ID: #4129464

4 freelancers are bidding on average $16/hour for this job

shispare

Hello, We currently have good experience with Zoho CRM and even we can implement an open source CRM and configure it to client's need. Please check PMB for details.

$20 USD / hour
(35 Reviews)
5.5
auriclesoft09

Dear Sir, Expertise in Open Source/CRM/ERP/POS/Custom Solutions/Web designing. We do customization as per your requirements. With a good Profile in Freelancer and experience of over seven years in the Software Arena More

$15 USD / hour
(19 Reviews)
5.5
javakapil

Hi Sir, Lets explore the project requirements in detail. We are please to tell you that we are company of professional website designer and technical evangelists. we would be happy to get your project done with More

$15 USD / hour
(7 Reviews)
3.8
arridesoft

thanks to you for posting your job on freelancer.. pls check PMB.

$15 USD / hour
(0 Reviews)
0.0
codexsoft

Hello, we're an offshore web development company. We have already developed a number of CRMs, so this one won't be a problem. Please check PMB for the details.

$20 USD / hour
(0 Reviews)
0.0