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New Service Request Database / Web App

USERS:

Technician Login - Admin & EE

Each technician should be tied to a group name

all technicians within the same group can see and update tickets

Main Office Login - 2 levels (admin and EE)

General Outline of Capabilities:

Enter Service tickets which include:

Customer Name

Contact Name (contact names should be tied to Customer Names)

Contact Names also have a phone number tied to them as well.

Street Address

City

State

Zip Code

Phone Number

Appointments (Tech EE's and Admins can in each technician group can enter appointment dates/times or update or change them).

Main Office EE's and Admins can also enter in appointments

Previous Service Request should be tied to a customer name) and history of each request should be visible for any Tech or Main Office user who searches for that client.

Clients should be assignable to a Tech Group. Once assigned only that Tech Group or a Main Office user can see the customer or service request history.

Each Service Request should have a notes field that can be updated to provide status of the request and additional information.

Each Service Request should also have the capability of having the amount of time spent by the technician assigned entered on the request along with the billing amount of time, and any materials.

Each Service Request should then generate a form that can be printed and signed by the customer.

Main Office Admins can add Tech Groups and Technicians to the system.

Tech Group Admins can add Technicians to within their group and update group information (i.e. Main Group Phone Number, Main Group Address, Cell Phone Number for each technician, address info for each technician and the Tech Group's main address).

Tech Admin can also add billing rates and bill rates for materials.

Main Office EE's should also be able to do anything that the Tech Admins can do.

We would like to put this information on a sub domain of our website.

Scope may change as we add more functionality.

Skills: HTML, MySQL, PHP, Software Architecture

See more: service request database, service request app website, web system architecture, web searches database, tech street, technician website, service technician, printed names, field technician, field service technician, customer service contact, client contact app, app rates, client database software, app tech, tech times, service architecture, ee, customer service phone number, bill of materials, architecture office, appointment web, app billing, generate bill, client database billing

About the Employer:
( 0 reviews ) East Hartford, United States

Project ID: #2634031

7 freelancers are bidding on average $607 for this job

nuked24

Hi ,We have viewed and analysis your job description. We are expert in designing as well in development. We will provide you quality of work.please check the PMB for more detail.Thanks

$750 USD in 15 days
(90 Reviews)
7.7
diegou

I can develop this script for you, best regards

$750 USD in 30 days
(39 Reviews)
6.0
csajit

I can do it for you...

$600 USD in 15 days
(137 Reviews)
5.7
hrarcon

Ready to work on your project.Check PM

$750 USD in 30 days
(10 Reviews)
5.5
vryllesche

Hi! can start asap. please read inbox for details.

$400 USD in 20 days
(14 Reviews)
3.3
IvZ49xE8R

Custom software development: w w w . The Administrator removed this message for containing contact details which breaches our Terms of Service . i o

$750 USD in 1 day
(0 Reviews)
0.0
artswork

Let's start, I am ready to start work on it as soon as possible,Please check your PM fore more detail. Thanks.

$250 USD in 6 days
(1 Review)
0.0