Project Management hybrid Customer Service Software 4 website


i am looking for qoutes for designing a software program, which will be website installed + based, its for contractors and freelancers, many types of companies, its a hybrid Project Management / Excellent Customer Service Software program. Basically let's say you are designing a website for a customer (or in your case if your reading this lets say your designing software for your customer, and your doing an initial consultation, maybe it will be like a 12 step process and based on your conversation it would take 3 months to complete, as you the free consultation with your client, as you discuss each step of the project, and take your notes and set time ranges and deadlines for each step you are putting them into this software program so you as the designer make sure your project will be done with excellence, at the same time as your doing your consultation your client can logged into the same program on their customer service / client side, and as your adding steps, setting time ranges + deadlines, clearly setting expectation, making notes, ect your client can see every step, every deadline, every little note, so everything about the project could be on the backend of your website, not only during the initial consultation but then over the next 3 months during the project you as a designer and also the customer can log in at anytime and see the overall project, the current status, the current step, the time schedule, the payment schedule and budget,

AGAIN Its project management software, with a calender, schedule, to do list, a budget with a payment schedule, AN EXTREMELY USER FRIENDLY INTERFACE NICE LOOKING EASY TO UNDERSTAND, EASY TO NAVIGATE,

ALSO its for customer service because at ANYTIME the customer can log in and see the current status of the project, the current step, if the next action is the designer's responsibility, or if the next action is the customers responsibility, they can see the calender, the to-do list, the "next action" the budget and the payment schedule, as they log in they can even go to the current step, and add comments to that step, and the designer can add a comment and the comments can be further sent by email, text,

the designer depending on what they sell, can make project templates, {like a 7 step web design job, or a 4 step printing job, or 6 step logo design job} so they could start with a usual maybe 14 step web design job, but then go in and add in an extra step or delete another step not neccessary, maybe also have automatic updates so as the designer marks that certain steps have been completed it automatically emails or text messages the update, and even have build in ratings and surveys so as the designer at anytime you can ask the customer to fill out a questionaire, or survey, to "like" or "dislike" something or to rate something on customer satisfaction maybe 1-10 rating or 1-100 rating, or 1-7 stars, or something else,

its both project management for a designer to do the job with excellence, and to provide excellent customer service, (and the designer can have the option to take out features they dont want like if they dont want ratings, or don't want like or dislike buttons,)

This is what I want, I need price qoutes, a qoute on how long it will take, and remember its customer service software too so it has to be extremely easy to use, easy to navigate, very user friendly interface, easy to understand, in the future I would want to add in

Skills: PHP, Software Architecture

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About the Employer:
( 0 reviews ) United States

Project ID: #4336255

4 freelancers are bidding on average $81/hour for this job


Hi, This is Saurav. I have studied what you are looking for and i am also sending you a personal message regarding more information. Thanks, Saurav Jaiswal

$10 USD / hour
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Hi, Veltrod Software services is a global software consulting company specialized in providing Mobile applications, Social media frameworks and eCommerce solutions. Leveraging best-in-class people, processes, and te More

$15 USD / hour
(2 Reviews)