Into SugarCrm CE, and a2billing v.2.0 customized, I want to setup the following connections:
1) Need to setup a customer support ticketing function in the a2billing customer portal, to allow customer to create a ticket, where this ticket have to be submitted to Sugarcrm as a ticket/bug/task/project in sugar. It's something similar to the current webform to lead function in sugar, but here we have to do generate a ticket in Sugar, and in opposite, need to let the ticket info shown in the a2billing customer portal, to allow the customer to interact with the ticket, re-answer it, close it, or reopen it. So this would need to be via SOAP function in SugarCRm.
A. We need to setup a DB connection to synchronize in realtime a2b customers, with Sugar, to be managed by sugar users exclusively;
[url removed, login to view] need to re-edit the 2billing signup form, to do submit the customer sigup dually to Sugar as a lead, and as is now to a2billing.
C. Need to show the related customer invoices, in Sugar;
D. Need to setup a task--workflow for unpaid invoices. Unpaid invoices, are followed by our workflow in a2billing, customized function. So here, we need t function in Sugar to get generate a task for sugar user to follow up unpaid invoices, by generating task/bug for it in sugar.
E. Need to setup an additional function into the signup, as tell your friends, or invite your friends, using home made script, or any commercial script, to capture leads from the user emails, and generate for them leads in sugar;
F. Need to show the mails log from a2billing in Sugar for each related customer/lead/account;
Please submit your bid per project, parts, or all together, or come to discuss with me about details. Work are required to start immediately, and to handle ASAP.